Small Business Lessons from Coronavirus
InPaint Magazine recently featured MDF Painting again! Owner Mark DeFrancesco elaborated on the quick decisions and changes he made to accommodate our customer's needs. Construction was deemed an essential service along with home improvement stores in case of emergencies or weather. Here are some of the tips that have helped keep MDF strong and healthy during this unusual year.
Mark has always had a strong emphasis on customer needs. This year emphasized that it was more important than ever. Some people felt the need to take more pre-cautions than others, and we worked with each customer as they needed us to. Each crew sanitized to the best of their abilities, using hand sanitizer, masks, and disinfecting equipment often. MDF stressed that work could be done outside of the home, and many took advantage of that. With the use of virtual estimation, and painters remaining outside the house, MDF can be contact-free every step of the way. The article is here if you want to read other insights.